Privacy Policy

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  1. Who We Are

Odyssey Sea Fishing is a Whitby‑based sea angling company providing sea fishing tackle and safety equipment. We are committed to treating your personal information with care, transparency, and respect. This Privacy Policy explains how we collect, use, store, and protect your data in line with the UK General Data Protection Regulation (UK GDPR).

2. The Information We Collect

We only collect information that is necessary to operate our business and provide you with a reliable service. This may include:

• Contact details: name, email address, phone number, postal address
• Website interactions: pages visited, forms submitted, cookies, and general analytics
• Messages: enquiries sent through our website, email, phone, or social media

We do not collect excessive personal data, and we never sell your information.

3. How We Use Your Information

We use your information to:

• Respond to enquiries and customer support requests
• Process and post orders
• Improve our website and customer experience
• Maintain records for business, safety, and legal compliance

We use your data only for purposes you would reasonably expect when purchasing sea fishing tackle and safety equipment.

4. Legal Basis for Processing

Under UK GDPR, we process your information using the following legal bases:

• Contract: to supply products or services you have requested
• Legitimate interests: to run, manage, and improve our business
• Consent: when you choose to receive marketing communications

You can withdraw consent at any time by contacting us.

5. How We Store and Protect Your Data

Your information is stored securely using trusted systems and service providers. We restrict access to only those who require it to operate the business.
We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

6. Data Retention – How Long We Keep Your Information

We retain your personal data only for as long as necessary for:

• Fulfilling orders and customer service
• Meeting legal, tax, or accounting requirements
• Business operational purposes

When data is no longer needed, it is securely deleted or anonymised.

7. Sharing Your Information

We only share your data when essential, such as with:

• Delivery providers
• Payment processors
• Legal or regulatory bodies if required

We never share your information with third parties for marketing.

8. Third‑Party Service Providers

We may use reputable third‑party companies to support our website, payment systems, analytics, or order fulfilment.
These providers only use your information as instructed by us and must comply with data protection laws.

9. International Data Transfers (If Applicable)

If any third‑party service provider stores or processes data outside the UK, we ensure appropriate safeguards are in place—such as adequacy regulations or approved contractual clauses—to protect your information.

10. Cookies & Website Analytics

Our website uses basic cookies and analytics to:

• Understand how visitors use the site
• Improve functionality and performance
• Keep the website running smoothly

You can disable or manage cookies through your browser settings at any time.

11. Your Rights

Under UK GDPR, you have the right to:

• Access the personal information we hold about you
• Request corrections if data is inaccurate
• Request deletion of your information where appropriate
• Object to certain types of processing
• Withdraw consent for marketing at any time

To exercise any of these rights, please contact us using the details below.

12. Contact Us

If you have any questions about this policy or how your data is managed, you can reach us at:

Odyssey Sea Fishing
Email: ahoy@odysseyseafishing.co.uk
Phone: 01947 511308

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.